We are delighted to share that Resident Vietnam has once again received the Cartus Commitment to Excellence Gold Award, recognizing our performance as a destination services provider within the Cartus global supplier network.
Receiving this recognition again in 2026 is a meaningful achievement for our teams in Vietnam and reflects our continued commitment to delivering reliable, responsive and high-quality relocation services to international employees and their families.
What the Cartus Commitment to Excellence Gold Award Means
The Cartus Commitment to Excellence Award recognizes service providers within the Cartus global supplier network that demonstrate a high level of performance while meeting Cartus’s service and supplier requirements.
The Gold Award therefore represents recognition of the quality and consistency of the services delivered by our teams to relocating employees and their families.
For Resident Vietnam, the importance of this recognition goes beyond the award itself. It reflects the standards we aim to maintain across every relocation assignment we handle.
A Recognition of Our Team’s Commitment
Relocation is ultimately about people.
Behind every assignment is an employee and often a family adapting to a new country, a new home, a new working environment and a very different daily life.
A successful relocation experience requires much more than completing individual services. It means being responsive, anticipating challenges, managing expectations, providing reliable local guidance and supporting assignees throughout their transition.
This award reflects the dedication of our teams in Hanoi and Ho Chi Minh City, who work every day to provide that level of support to relocating employees and their families across Vietnam.
From home and school searches to settling-in assistance, orientation, immigration support and ongoing destination services, our objective remains the same: to combine strong local expertise with the service standards expected by international companies, mobility teams and global relocation partners.
Local Expertise, International Standards
Vietnam can be an exciting destination for international assignees, but adapting to a new country can also involve practical challenges. Local knowledge and on-the-ground support can make a significant difference to the relocation experience.
At Resident Vietnam, we have always believed that our role is to bridge that gap: providing practical, hands-on local expertise while operating according to the processes, compliance requirements and service expectations of international mobility programmes.
Our destination services in Vietnam are designed to support relocating employees and their families throughout the different stages of their move, from initial orientation and home search to settling in and ongoing support.
A Long-Standing Partnership with Cartus
Resident Vietnam has been a Cartus service provider for more than 25 years, supporting international relocation programmes and their assignees in Vietnam.
Founded in the United States in 1955, Cartus has more than 70 years of experience in corporate relocation and global talent mobility, supporting organizations and their relocating employees and families around the world.
Its global supplier network brings together specialist service providers selected to support mobility programmes with strong standards around service, cost management and compliance.
Being part of this network means working within an international framework while delivering the local expertise required on the ground in Vietnam.
Why This Recognition Matters in 2026
Receiving the Commitment to Excellence Gold Award again in 2026 is particularly meaningful because it recognizes continued performance rather than a one-time achievement.
For Resident Vietnam, it reflects our team’s ability to combine:
- Local expertise and practical knowledge of Vietnam;
- Responsiveness throughout the relocation process;
- Consistency across assignments and service delivery;
- International service standards expected by global mobility programmes;
- Hands-on support for employees and their families.
These principles have been central to our approach to destination services for more than two decades and continue to guide our work with international companies and relocation partners.
Looking Ahead
We are proud to receive the Cartus Commitment to Excellence Gold Award again and, most importantly, proud of the teams behind it.
Every relocation assignment brings different needs, expectations and challenges. Our focus remains on providing the local knowledge, responsiveness and practical support that help international employees and their families settle successfully in Vietnam.
We would like to thank our teams, our clients and our global mobility partners for their continued trust in Resident Vietnam.
We look forward to continuing to support international mobility programmes and relocating employees across Vietnam.
